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DTSTART;VALUE=DATE:20090909
DTEND;VALUE=DATE:20090910
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SUMMARY:How to WIn Customers and Reduce Lost Sales
DESCRIPTION:Beatrice Chamber of Commerce presents... Bill Drury\, a man with a passion.  A Passion for Service!How to Win Customers and Reduce Lost SalesJoin us at either of Two Identical Sessions at the Holiday Inn Express Wednesday\, September 9thMorning Session - 8:30 - 11:30 amAfternoon Session - 1:00 - 4:00 pm Chamber Members Registration Fee$49 per person if registered by 9/2/09\, $59 after 9/2$39 per person\, 5 or more registered from same company Non-Chamber Members Registration Fee$99 per person  Topics covered include:       Get ready for turbulent change      How to stay motivated       Who really signs your paycheck       Make a great first impression       Build and maintain a positive attitude       Communicate respect to every customer       Remembering and using customer names       Personalize your service       How to listen effectively       Turning your irate customers into your best customers       How to handle the ten most difficult people       Overcome stress   Eliminate the word "just" -- take pride in your job!
X-ALT-DESC;FMTTYPE=text/html:<div><div><span style="font-size: small"><span style="font-size: small">Beatrice Chamber of Commerce presents...&nbsp\;</span></span></div><div><span style="font-size: small"><span style="font-size: small">Bill Drury\, a man with a passion.&nbsp\; </span></span><span style="font-size: small">A Passion for Service!</span></div><div><strong><span style="font-size: small">How to Win Customers and Reduce Lost Sales</span></strong></div><div><span style="font-size: small">Join us at either of Two Identical&nbsp\;Sessions at the Holiday Inn Express</span></div><div>&nbsp\;</div><div><span style="font-size: small">Wednesday\, September 9th</span></div><div><span style="font-size: small">Morning Session - 8:30 - 11:30 am</span></div><div><span style="font-size: small">Afternoon Session - 1:00 - 4:00 pm</span></div><div>&nbsp\;</div><div><span style="font-size: small">Chamber Members Registration Fee</span></div><div><span style="font-size: small">$49 per person if registered by 9/2/09\, $59 after 9/2</span></div><div><span style="font-size: small">$39 per person\, 5 or more registered&nbsp\;from same company</span></div><div>&nbsp\;</div><div><span style="font-size: small">Non-Chamber Members Registration Fee</span></div><div><span style="font-size: small">$99 per person</span></div><div>&nbsp\;</div><div>&nbsp\;</div><div style="margin-bottom: 6pt"><span style="font-size: 12pt\; language: EN">Topics covered include:</span></div><ul><li><span style="font-size: 12pt\; color: black\; direction: ltr\; unicode-bidi: embed">&middot\;</span>&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; <span style="font-size: 12pt\; font-style: italic\; language: EN">Get ready for turbulent change</span></li><li><span style="font-size: 12pt\; color: black\; direction: ltr\; unicode-bidi: embed">&middot\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;</span><span style="font-size: 12pt\; font-style: italic\; language: EN">How to stay motivated</span></li><li><span style="font-size: 12pt\; color: black\; direction: ltr\; unicode-bidi: embed">&middot\;</span>&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; <span style="font-size: 12pt\; font-style: italic\; language: EN">Who really signs your paycheck</span></li><li><span style="font-size: 12pt\; color: black\; direction: ltr\; unicode-bidi: embed">&middot\;</span>&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; <span style="font-size: 12pt\; font-style: italic\; language: EN">Make a great first impression</span></li><li><span style="font-size: 12pt\; color: black\; direction: ltr\; unicode-bidi: embed">&middot\;</span>&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; <span style="font-size: 12pt\; font-style: italic\; language: EN">Build and maintain a positive attitude</span></li><li><span style="font-size: 12pt\; color: black\; direction: ltr\; unicode-bidi: embed">&middot\;</span>&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; <span style="font-size: 12pt\; font-style: italic\; language: EN">Communicate respect to every customer</span></li><li><span style="font-size: 12pt\; color: black\; direction: ltr\; unicode-bidi: embed">&middot\;</span>&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; <span style="font-size: 12pt\; font-style: italic\; language: EN">Remembering and using customer names</span></li><li><span style="font-size: 12pt\; color: black\; direction: ltr\; unicode-bidi: embed">&middot\;</span>&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; <span style="font-size: 12pt\; font-style: italic\; language: EN">Personalize your service</span></li><li><span style="font-size: 12pt\; color: black\; direction: ltr\; unicode-bidi: embed">&middot\;</span>&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; <span style="font-size: 12pt\; font-style: italic\; language: EN">How to listen effectively</span></li><li><span style="font-size: 12pt\; color: black\; direction: ltr\; unicode-bidi: embed">&middot\;</span>&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; <span style="font-size: 12pt\; font-style: italic\; language: EN">Turning your irate customers into your best customers</span></li><li><span style="font-size: 12pt\; color: black\; direction: ltr\; unicode-bidi: embed">&middot\;</span>&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; <span style="font-size: 12pt\; font-style: italic\; language: EN">How to handle the ten most difficult people</span></li><li><span style="font-size: 12pt\; color: black\; direction: ltr\; unicode-bidi: embed">&middot\;</span>&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; <span style="font-size: 12pt\; font-style: italic\; language: EN">Overcome stress</span></li></ul><div><span style="font-size: 12pt\; font-style: italic\; language: EN">&nbsp\;&nbsp\; Eliminate the word &quot\;just&quot\; -- take pride in your job!</span></div><div>&nbsp\;</div></div>
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UID:e.41.1315
SEQUENCE:3
DTSTAMP:20260425T234155Z
URL:https://business.beatricechamber.com/events/details/how-to-win-customers-and-reduce-lost-sales-09-09-2009-1315
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